WHO WE ARE

Casper is a successful chain of hybrid delivery and takeaway restaurants (ghost kitchens) selling 10 high-quality virtual brands for different tastes, interestingly priced and sustainably packaged. In March 2020, they opened their first location in Ghent and have since then also been active in Antwerp, Leuven, Brussels, Liege and Bruges. With their unique and successful concept, focused on technology, operational excellence and quality, they will be expanding this year to several cities in the Netherlands, France and Luxembourg. By summer 2024 Casper aims to have 50 international locations.

THE OPPORTUNITY

As we experience tremendous growth – opening a new store every month – we need excellent leaders to grow with us; as they are the driving force to our continued growth and success. Therefore we are looking for a Senior Operations Manager; an entrepreneurial and strategic people manager with a strong vision for operational excellence.

JOB RESPONSIBILITIES

• You will have the final responsibility for the operational, people and commercial management of all Casper locations in Belgium, the Netherlands and France.
• As a strong people manager, you will be guiding a comprehensive team of Operation Managers; multiple per country.
• As the right hand of the CEO you are a strategic discussion partner and help building the overall vision of Casper. You will leave your mark on the organization by thinking along and formulating proposals and plans that will facilitate Casper’s international expansion.
• You will be responsible for strategizing policies that ensure continuity of the organization’s onward commercial and operational development.
• You establish structures and processes that are both people- (recruitment, coaching, motivation, customer satisfaction) and commercial-operational (number analysis, efficiency, speed of service, quality) oriented and ensure their implementation with your team.
• You monitor the performance of each store with tracking, defining corrective actions when necessary, and prepare detailed reports, both actual and forecasts.
• Thanks to your strong market knowledge and presence ‘in the field’ you are always on top of evolutions in the (international) market and you react quickly to advise on the appropriate new investments and improvements.
• You will work closely with HR, Marketing and F&B Manager.
• You are part of the management team and report to the CEO.

Profile

• You have a master’s degree, or equivalent through experience, and can look back on a solid expertise as an operational manager within food -or catering retail.
• You like to work both strategically and operationally. You have an entrepreneurial vision and succeed in translating this vision into concrete action plans and processes to ensure proper implementation.
• You tackle matters in a structured and analytical way and are able to keep a helicopter view.
• Through your entrepreneurship, positivism and enthusiasm you get people behind you, and you know how to build a strong team. You are approachable and you support your team like a real coach.
• You have good language skills (Dutch, English and French).

Offer

• An exciting and versatile job in a company in full expansion with a unique product and concept where quality comes first.
• The opportunity to leave your mark and have an impact on the ins and outs of the stores.
• A high degree of autonomy in organizing your work within a young and dynamic environment, where initiative and entrepreneurship are valued.
• A flexible working arrangement with attention towards a good work-life balance.
• An attractive salary, complemented by extra-legal benefits.

Interested?

APPLY HERE

Who we are

Casper is a successful chain of hybrid delivery and takeaway restaurants (ghost

kitchens) selling 10 high-quality virtual brands for different tastes,

attractively priced and sustainably packaged. In March 2020, the first location opened in Ghent

and since then we are also active in Antwerp, Leuven, Brussels, Liège and Bruges. With our unique

and successful concept, focusing on technology, operational excellence and quality

we are expanding into several cities in the Netherlands, France and Luxembourg this year.

From the summer of 2024 Casper wants to have 50 international locations.

Job description

To further expand the finance team, we are looking for a hands-on Accountant

and office manager.

Because of Casper’s growth, we are fully committed to the optimisation of financial

processes. In addition to thinking along and cooperating in these optimisations, you will also

have the following responsibilities;

• You take care of the A to Z bookkeeping, in cooperation with an external accounting firm;
• You take care of the VAT declarations;
• You are responsible for the month-end and year-end closing;
• You maintain contacts with the company auditor to complete audits; customer contact with the bank and insurance offices.
• Supplier and debtor management
• Making payments
• You are also responsible for a number of supporting office tasks:

-inbound and outbound communication (mail, email)
-fleet management
-Running the office
-organising team building events
-ensuring a good atmosphere in the office

● You work closely together with and report to the finance manager

Profile

To be a perfect match, you have the following competences:

• You have knowledge of Excel;
• Knowledge of Exact Online as an accounting package is a plus;
• You have a hands-on mentality and are proactive;
• You have a hands-on mentality and are proactive;
• You have a smooth and open communication with your team and ensure that
• You have a hands-on mentality and are proactive;
• You ensure that management can rely on your expertise from A to Z in accounting;
• You are someone who likes to take initiative, who clearly knows how to tackle things and who perseveres;
• You have good organisational skills, which enable you to structure your work environment
• You are a team player, but can also work independently;
• You have experience in a similar position.

We offer you

a hybrid workplace
a flexible schedule
a competitive salary with extra-legal benefits
a pleasant working environment with a fantastic team

INTERESTED?

Send your CV and cover letter to sien@eatcasper.com stating

Job application Accountant’.

In the kitchen, you help preparing the orders, ensure good quality of the food and minimise waste!

To make things a little easier for you, we’ve made a checklist with the requirements.

Profile:

❏ Fluent in English. Dutch is a plus

❏ Organised: making sure every dish receives the right topping and sauce

❏ A problem solver

❏ Eager to develop a great customer experience

❏ Tidy with an eye for detail

❏ A quick learner

❏ A community builder

❏ Equipped with a good sense of humor

❏ Preparing and heating of all food that comes from a central production

❏ Following up hygiene and food safety regulation

❏ Inspection of food and ingredients

❏ Waste minimisation

In return, we offer you the following:

❏ A super cool squad
The opportunity to join a young, dynamic and extremely motivated team in constant cooperation driven by one common goal: to change the food delivery landscape and to conquer the planet!

❏ A start-up company culture
We offer you a chance to be part of a fast growing business in a diverse and inclusive workplace. We offer flexible working hours and the opportunity to make an impact. Get ready for a rewarding journey that will be great for your career!

❏ Close contact to learn
You’ll have plenty of valuable face time with the entire team.